Web designer

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COVID-19 Support: 
No
Virtual work: 
Yes
Position description: 

To Create/Design new WordPress websites and provide technical support to users of the Vancouver Community Network. This is a lively and engaging volunteer position, suitable for people who would like to use their technical skills to help members of the local community.

Specific duties include the following:

a.Creating and designing new WordPress websites
b.Respond to in-person, telephone, and on-line inquiries about VCN services and the Internet.
c. Forward inquiries and refer callers to VCN help and other on-line sources of help.
d. Retrieve and log messages from voice-mail into on-line request tracker.
e. Receive and process donations.
f. Provide one-to-one and small group coaching in basic Internet use.
g. Document and contribute to development of FAQ's and Help Pages.

Time commitments: You choose one of three ways to commit your time.

1. As a casual volunteer, you schedule yourself for at least two half days (8 hours) per week, between Monday and Friday, during daytime hours. You begin volunteering immediately after orientation, learning by doing, and using task checklists. This path enables you to volunteer while accommodating a flexible, minimal time commitment.

2. As a 'day supervisor', you sign up for a one-day shift per week for four months. You begin volunteering after an intensive training session, learning all facets of operating the Help Desk. While volunteering, you act as a supervisor of other volunteers during your day shift. This path enables you to gain 'work experience' as a result of your greater commitment; in return, we offer greater recognition of your efforts (see next section).

3. As a 'practicum student', you sign up for a five-day shift per week for two months. You begin volunteering after an intensive training session, learning all facets of operating the Help Desk. While volunteering, you act as a supervisor of other volunteers during your day shift. This path enables you to gain 'work experience' as a result of your greater commitment; in return, we offer greater recognition of your efforts (see next section).

Qualifications: 

Good knowledge of WordPress.
Good knowledge of HTML/CSS.
Having experience with web development programming languages will be very helpful.
Having knowledge of graphic design is necessary.
Ability to communicate effectively in written and spoken English. Exceptional interpersonal skills and telephone manner.
Independent problem-solving style and ability to research and communicate solutions.
Extensive Internet experience and experience or training in Information Technology.
Appreciation for the goals of VCN and understanding of the barriers to access for individuals and non-profit organizations.

Role is suitable for: 
Under 13
13 - 18
Student
Adult
Senior
All Ages
English as a second language (ESL)
People with physical disabilities
People with intellectual disabilities
Additional Information: 

You begin your training by attending one helpdesk shift to observe and 'shadow' other volunteers. You will then attend a one-half day training session to get basic skills. You start your shifts by partnering with a senior volunteer.
You are encouraged to attend free workshops in web page design, mail list management, and other specialized topics given to the general public.
A great chance to meet people, help people access the Internet, and work with other volunteers and develop skills in a non-profit setting.

If you choose to make the volunteer position suitable for gaining work experience, you will receive a detailed letter of reference following four months of volunteer work acting as a "day supervisor" of other volunteers.

How to apply: 
http://volunteer.vcn.bc.ca/apply/
Contact person: 
Volunteer Coordinator
Contact phone: 
778-724-0826
Contact e-mail: 
Other Volunteer Opportunities: 

To provide technical support to users of the Vancouver Community Network. This is a lively and engaging volunteer position, suitable for people who would like to use their technical skills to help members of the local community. Specific duties include the following: a. Respond to in-person, telephone, and on-line inquiries about VCN services and the Internet. b. Forward inquiries and refer callers to VCN help and other on-line sources of help. c. Retrieve and log messages from voice-mail into on-line request tracker. d. Receive and process donations. e.

Volunteer skills: 
Administration (Other)
Reception, Customer Service
IT Support
IT
Computer Networking, Programming
Website
Multicultural and Language
Volunteer Centre: 
Cause Tags: 
Capacity Building
Volunteerism
Mission:
Cause tags:
Position type:
Skilled Role:
Yes
Number of volunteers required:
5
Position start/end date:
1 Jan 2020
Time Committment:
6 Hours Per Week
Time of day:
Daytime, Weekdays, Virtual
Work location:
280 - 111 West Hastings St
Vancouver, BC
Last Updated: July 13, 2020
Posting will Automatically Expire: October 11, 2020