VGH Roving Hand Hygiene Volunteer

You are here

Position description: 

Volunteers support Infection Control staff in preventing the spread of infectious diseases.

Volunteers will interact directly with patients at Vancouver General Hospital (VGH) explaining the importance of proper hand hygiene and how it can prevent the spread of infection.

The role of volunteers does not include enforcing infection control policy.

Our goal is to provide an enhanced patient and visitor experience while at the hospital, helping to create an atmosphere that is calm, caring, and compassionate, yet efficient and emphasizes 'people first'.

This role is wonderful experience for healthcare students who are looking for an opportunity to gain additional experience with patients in an acute setting.

This role is a wonderful experience for mature adults who are looking for an opportunity to share their time, their life experience, and compassion with patients, their families, and visitors in the community.

  • Check in with the staff at each unit and confirm which patients are suitable for a hand hygiene visit.
  • Greet suitable patients and ask if they would like to clean their hands before lunch or dinner. If yes, offer hand sanitizer and explain directions for use.
  • In response to outbreaks, volunteers may also be stationed at the entrances to affected facilities or units. The role of volunteers will be to remind those entering and leaving the site/unit to clean their hands, or wear masks, or wear gowns, etc., as specified by Infection Control staff.
  • Must be 19+ years of age.
  • Must have excellent communication skills with the ability to approach patients and staff.
  • Must have strong interpersonal and problem solving skills.
  • Must be reliable, responsible, and punctual.
  • Must be patient, respectful, understanding, and compassionate.
  • Previous experience volunteering in a hospital or long term care setting preferred.
  • Competency in English. Second language is an asset.
Role is suitable for: 
Additional Information: 

Time Commitment

  • Shifts vary between Monday to Saturday, 10:00am - 12:00pm or 3:00pm - 5:00pm.
  • Regular weekly 2 hour shift.
  • Minimum commitment of 4 months.

Volunteer Screening Process

  • Screening interview
  • Criminal Record Check
  • Two professional references

Volunteer Training and Support

  • Training and orientation provided by VCH Volunteer Resource Department
  • Two online training modules
  • Training shifts with Infection Control staff and experienced volunteers
  • Ongoing supervision and support provided by Coordinator, Volunteer Resources
How to apply:
Contact person: 
VCH Volunteer Resources Department
Contact phone: 
604-875-4111 x21401
Volunteer Centre: 
Cause Tags: 
Education & Research
Health, Social Services
We are committed to supporting healthy lives in healthy communities with our partners through care, education and research.
Position type:
Number of volunteers required:
Position start/end date:
1 Jan 2020
Time Committment:
2 Hours Per Week
Time of day:
Daytime, Evening, Weekdays, Weekend
Work location:
Vancouver General Hospital
899 West 12 Avenue
Vancouver, BC V5Z 1M9