Receptionist - Casual & Vacation Coverage

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Position description: 

The West End Seniors Network (WESN) is a non-profit organization that works to improve the quality of life for seniors living in the West End.

We are currently looking for a volunteer receptionist to help us with vacation coverage for when other reception volunteers are away. There may be regular shifts available at some point.

Volunteer receptionists greet members and new guests, answer the phone, and sign people up for programs and memberships. The volunteer receptionist is also in charge of making coffee and assisting with the set up of some programs.

Our reception shifts are Monday to Friday - 9am-1pm and 1pm-5pm at Barclay Manor, 1447 Barclay Street.

A great fit for this casual position is someone who lives in the Westend of Vancouver, with a flexible schedule.

The volunteer is part of an enthusiastic team of nine volunteer receptionists. Have fun assisting seniors, get to know WESN events and programs, and meet new people. Team meetings are held ever couple months.

  • Greet members and new guests
  • Answer the phone and transfer phone calls or take messages
  • Take payments for memberships, for example
  • Make coffee and assist with the set up of some programs

-Available on a casual, as-needed basis
-Good command of the English language (able to speak and write clearly)
-Patient and friendly
-Able to multitask (does not get overwhelmed easily and able to multi-task between phones, drop in members, staff and volunteers)
-Able to use phone system and computer

Role is suitable for: 
Additional Information: 

A letter of reference after 3 months of volunteering

How to apply:
Contact person: 
Suzanne Klassen
Contact phone: 
Contact e-mail: 
Volunteer Centre: 
Cause Tags: 
Health, Social Services
Our Vision: A Vancouver community that supports and empowers older adults to live involved, healthy and fulfilling lives. Our Mission: To enhance the quality of life of older adults by providing social, recreational, educational and supportive programs and services that foster connection and inclusion in the broader community.
Position type:
Number of volunteers required:
Position start/end date:
1 Jan 2019
Time Committment:
4 Hours Per Week
Time of day:
Daytime, Weekdays
Work location:
Barclay Manor
1447 Barclay Street
Vancouver, BC V6G1J6