Orientation Volunteer

You are here

Virtual work: 
Position description: 

The Orientation Volunteer will receive new clients after an initial intake and screening process. Orientation volunteers will introduce newcomers to Vancouver, describe the process of settling in the city, and give information about services they are eligible for. In this role, you will be ensuring that all refugee claimants feel greeted, secure, and ready to explore Vancouver. You are likely be their first friend in Vancouver. A connection they won’t easily forget. 

4.5 - 7.5 hour shifts are available Monday - Friday 9:30 am - 4:30 pm.



Greet clients
Explain settlement process
Go through orientation package (information concerning basic needs)
Teach clients how to search for housing
Give clients a tour of the welcome center
Search for clothing with clients in the clothing bank
Walk to the sky train to teach clients how to use compass cards
Make tea for clients and help them feel relaxed
Keep basic notes and statistics
Other assistance as necessary


Volunteer Requirement
Consent to a Criminal Record Check
Knowledge of English 

Preferred Skills
Knowledgeable about Vancouver
Experience working with newcomers
Experience immigrating to Canada as a refugee claimant
Knowledge of a Secondary Language (Arabic, Farsi, Dari, French, Kurdish, etc.)

Role is suitable for: 
English as a second language (ESL)
Additional Information: 

A fun working environment.
Learning opportunities and ongoing training.
Reference letter after completion of 50 hours (13 weeks). 

How to apply: 
Email: volunteers@inlandrefugeesociety.ca
Contact person: 
Contact phone: 
Volunteer Centre: 
Cause Tags: 
Capacity Building
Community Development & Housing
Immigrant Services
The purpose of IRS-BC is to assist and support refugee claimants in meeting their immediate needs and in adapting to their new home.
Position type:
Number of volunteers required:
Position start/end date:
12 Jan 2017
Time Committment:
7 Hours Per Week
Time of day:
Work location:
Inland Refugee Society Of BC
2610 Victoria Dr
Vancouver, BC V5N 4L2
Last Updated: August 28, 2018
Posting will Automatically Expire: August 31, 2020