Looking Glass Foundation for Eating Disorders - Peer Support Volunteers

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Position description: 

The Looking Glass Foundation for Eating Disorders provides sustainable support for individuals affected by eating disorders / disordered eating of any type. We serve people of all ages, genders, and backgrounds, and our services are available at no cost. Our programs decrease isolation, instill hope, and sustain recovery for people all across the province, and beyond.

All Peer Support volunteers will receive:

- Training and supervision from our Eating Disorder Therapist (RCC), at no cost to you
- Technical training and staff support, as needed
- Access to a shared, ongoing Peer Support volunteer resource forum, including intersectional resources
- Letter of reference and / or reference listing from the Volunteer Coordinator

All of our Peer Support volunteers must:

- Be at least 19 years of age
- Consent to a Criminal Records and Vulnerable Sector Review
- Attend a Volunteer Info Session, and a volunteer screening interview, with the Volunteer Coordinator
- Demonstrate strong self-care habits and, if previously affected by an eating disorder, demonstrate a minimum of 2 years of solid recovery experience
- Commit to a minimum of 6 months' active volunteering
- Hold space for the Looking Glass tagline: Recovery is possible!

You must attend a Volunteer Info Session and a separate interview prior to registering for any training sessions. To plan your intake process accordingly and avoid missing out on the upcoming 2019 training dates, please consult the Volunteer Training Calendar housed at https://www.lookingglassbc.com/volunteer/

Looking Glass offers three Peer Support program streams:

1. HAND IN HAND 1:1 PEER SUPPORT - Volunteers aged 25+ only
Each volunteer will be matched with a program participant who is looking for regular recovery support. You will meet with your match once a week, for approximately 60-90 minutes, for a checkin-in and to build on your previous pro-recovery conversations. Topics you may explore include: trigger management; goal-setting; emotional validation & regulation; challenging the ED voice; and expanding self-care practices. This role is not to counsel or be a therapist; rather, your purpose is to provide stability, non-judgmental support, and compassion to someone who needs it. The 15-hour training with our ED Therapist (RCC) includes all training materials, coffee/tea, and a catered lunch at no cost to you. Hand in Hand is primarily an adult peer support program, although we support individuals as young as 16.

Q. Where is the training? How long is it?
The training takes place over two days at the Looking Glass office (273 East 1st Ave, Suite #110). Please note that both days must be completed in order to volunteer, although you can take Day 2 at a later date if you cannot attend both days in the same training session.

Q: Do we meet with our matches at the LGF office?
No. Volunteers will arrange to meet their matches at a low-cost, easily accessible space like a cafe, park, library, community centre, or shopping mall. This is not a meal support program, so you will not share meals. You may go for a gentle walk with your match, but no intensive movement like hiking or jogging is permitted. No alcohol/cannabis products are consumed before or during Hand in Hand meetings.

Q. I live in Northern BC. Can I still volunteer in this role?
We welcome volunteers from anywhere in Canada, however you must attend the Hand in Hand training in-person in Vancouver. Once you have received the training, you may volunteer in-person or via Skype with your match.

Q: Do I need a special degree or certification to volunteer in this program?
No additional training or experience is required to volunteer in Hand in Hand, however - you must actively demonstrate your understanding of the skills and concepts discussed during the training. Our ED Therapist will not match you in the program if you do not show us that you have a grasp of the content and expectations. At this time, we are prioritizing volunteers over the age of 25.

If you are interested in becoming a Hand in Hand volunteer, please submit a volunteer interest form at: https://www.lookingglassbc.com/volunteer/

2. PERSONAL RECOVERY SPACE (Formerly "Individualized Support Service")
Volunteers are assigned to two different private, secure participant forum spaces to monitor. Each forum space is dedicated to one participant, and is presented as on online recovery journal where they can share their progress, challenges, triggers, goals, and emotions with you. You will be paired with a co-volunteer, and together you will read and respond to each post submitted by your participant, within 24-48-hours of the post, with a message that is validating, supportive, encouraging, and pro-recovery. You will receive a 3.5 hour intensive training delivered via online video conference by our ED Therapist, and a technical training video with a Mock Assessment follow-up task. Active volunteers receive ongoing supervision and guidance from the Looking Glass PRS Coordinator. PRS supports users who are 14 years and older.

Q: Do I need to live in BC for this program?
No. You may complete the entire volunteer process, including the Info Session, interview, and training sessions, fully online.

Q: So this is like Reddit, where all the participants can see each other's posts?
No. Each participant only has access to their own private forum space, with their two assigned volunteers. Public or group forum spaces can be extremely triggering for the recovery population, so we ensure that only Looking Glass peer support volunteers can see each person's private posts.

If you are interested in becoming a Personal Recovery Space volunteer, please submit a volunteer interest form at: https://www.lookingglassbc.com/volunteer/

3. ONLINE PEER SUPPORT
We run scheduled peer support chats at six different times per week. Each chat is moderated by a trained Looking Glass volunteer whose role is to facilitate dialogue, maintain chat rules and safety regarding content, and take action if a chat rule is violated. OPS chats are scheduled at 90 minutes each, but users may drop in and out at any time during the chat. This is a general group support space available to people of all ages and levels of wellness/recovery. All volunteer training is delivered online, including a 3.5 hour intensive peer support training and a Mock & Tech follow-up training. Chat volunteers are responsible for archiving each chat so that the Looking Glass Program Coordinator can review the content and provide feedback as needed.

Q: How often do I need to moderate a chat?
Volunteers commit to a minimum of 2 chats per month. Chats are scheduled on different days, at different times, so that you can choose the ones that best suit your schedule. You may volunteer for more than 2 chats per month, as long as there is space for other volunteers to get their chat times too!

Q: Can a chat have more than one volunteer?
Yes, we allow two volunteer moderators per chat. We also have a training system for new volunteers to "shadow" a live chat, where they can watch a real chat take place and get a feel for the moderator role, so if a shadow trainee is present there can be a maximum of three volunteers in a single chat.

If you are interested in becoming an Online Peer Support volunteer, please submit a volunteer interest form at: https://www.lookingglassbc.com/volunteer/

OTHER VOLUNTEER OPPORTUNITIES:
- Communications: Blogging, Social Media roles
- Events: Gala fundraiser event (May 2020)
- Office Support: Help us with invitations and mail-outs for our Annual Appeal campaign and Gala invites
- Fundraising / development: Support our efforts in grant-writing; auction item procurement; community partnerships
- Committee / Board level: Some roles available - contact the LGF office to inquire about current opportunities 604-314-0548
- Please note that we DO NOT do presentations or workshops at this time
- Please note that we DO NOT have any volunteer positions available at the Looking Glass Residence at any time

Deliverables/Duties: 

All of our Peer Support volunteer applicants must:

- Be at least 19 years of age
- Consent to a Criminal Records and Vulnerable Sector Review
- Attend a Volunteer Info Session, and a volunteer screening interview, with the Volunteer Coordinator
- Demonstrate strong self-care habits and, if previously affected by an eating disorder, demonstrate a minimum of 2 years of solid recovery experience
- Commit to a minimum of 6 months' active volunteering
- Hold space for the Looking Glass tagline: Recovery is possible!

You must attend a Volunteer Info Session and a separate interview prior to registering for any training sessions. To plan your intake process accordingly and avoid missing out on the upcoming 2019 training dates, please consult the Volunteer Training Calendar housed at https://www.lookingglassbc.com/volunteer/

Qualifications: 

* Have basic knowledge and understanding of eating disorders
* Compassion
* Empathy
* Active listening skills
* Strong self-awareness, and ability to discuss mental health without giving advice / solutions
* Strong sense of self-care, and established self-care practices

Role is suitable for: 
Adult
Additional Information: 

For more information about the Looking Glass Foundation, please visit http://www.lookingglassbc.com/

How to apply: 
http://www.lookingglassbc.com/volunteer/
Contact person: 
Katalina Stephens
Contact phone: 
604-314-0548
Volunteer Centre: 
Cause Tags: 
Health, Social Services
Mission:
Getting to the other side of eating disorders.
Position type:
Number of volunteers required:
50
Position start/end date:
28 Sep 2019
Time Committment:
1 Hours Per Week
Time of day:
Daytime, Evening, Weekdays, Weekend, Virtual
Work location:
Various
Vancouver, BC