Intake Volunteer

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Virtual work: 
Position description: 

The Intake Volunteer will greet new clients, and assist with the coordination of emergency services. In this role, you will be the first contact for all refugee claimants arriving in our office.  You will be responsible for creatively tackling the immediate housing needs of all refugee claimants arriving in Vancouver. Although this is not an easy task, it is one of the most important roles in our organization. 

4.5 - 7.5 hour shifts are available Monday - Friday 9:30 am - 4:30 pm.


Greet clients
Fill out intake form with client
Conduct needs assessment
Refer all new clients to orientation volunteer after intake is complete
Search for emergency housing through an internal housing network
Secure emergency needs for client (housing, etc.)
Input information into database
Keep statistics
General office duties as required


Consent to a Criminal Record Check
Office Skills (Phone use, etc.)
Computer skills (Typing, Microsoft Office, Internet Research, Data Entry)
Knowledge of English 

Preferred Skills
Experience in social services
Experience working with newcomers
Experience immigrating to Canada as a refugee claimant
Knowledge of a Secondary Language (Arabic, Farsi, Dari, French, Kurdish, etc.)

Volunteer skills: 
Role is suitable for: 
English as a second language (ESL)
Additional Information: 

A fun working environment.
Learning opportunities and ongoing training.
Reference letter after completion of 50 hours (13 weeks). 

How to apply: 
Contact person: 
Contact phone: 
Volunteer Centre: 
Cause Tags: 
Capacity Building
Community Development & Housing
Immigrant Services
The purpose of IRS-BC is to assist and support refugee claimants in meeting their immediate needs and in adapting to their new home.
Position type:
Number of volunteers required:
Position start/end date:
11 Jan 2017
Time Committment:
7 Hours Per Week
Time of day:
Work location:
Inland Refugee Society Of BC
2610 Victoria Dr
Vancouver, BC V5N 4L2
Last Updated: August 28, 2018
Posting will Automatically Expire: August 31, 2020