Digital Seniors Program Volunteer

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COVID-19 Support: 
Virtual work: 
Position description: 
  • The Digital Literacy Project is a program developed around the current needs of Mount Pleasant Neighbourhood House participants during the COVID-19 pandemic. It seeks to increase the overall digital literacy of our community by connecting participants to online resources such as government funding, online tutoring, and the basic functioning of programs such as Zoom and Gmail
  • The project has expanded to include the Digital Seniors program, which conducts small, in-person one on one technology sessions with seniors
  • The program consists of:

              -  Attending the Digital Seniors program every third Friday (this may change) at Mount Pleasant Neighbourhood House from 9:45am – 12:15pm.

              -  Completing a COVID-19 checklist within 24 hours of the program start time


  • Assisting staff with step-up of the program room (tables, chairs, computers, etc.)
  • Reviewing a form related to the digital literacy needs of the senior coming in for the program
  • Completing a one on one session with a senior while maintaining a social distance of 2 metres
  • Examples of potential session topics: learning parts of a computer, browsing the Internet, attaching a file to an email, etc.


  • 18 years or older
  • Intermediate level spoken English
  • Confident in computer and/or phone basics
  • Huge asset: A second language – especially Spanish, Chinese, Arabic
  • Be empathetic, patient, and respectful of a diverse group of people
  • Able to complete a Criminal Record Check
Role is suitable for: 
English as a second language (ESL)
People with physical disabilities
Additional Information: 

Benefits & Recognition

  • Gain experience in: Providing one on one assistance with technology, working with a diverse community
  • Reference letter available
  • Yearly volunteer appreciation event
How to apply: 
Email or call Nicole
Contact person: 
Nicole Rich
Contact phone: 
Contact e-mail: 
Volunteer Centre: 
Cause Tags: 
Education & Research
Immigrant Services
Position type:
Number of volunteers required:
Position start/end date:
4 Nov 2020
Time Committment:
3 Hours Per Month
Time of day:
Work location:
Mount Pleasant Neighbourhood House
800 E. Broadway
Vancouver, BC
Last Updated: November 4, 2020
Posting will Automatically Expire: February 2, 2021