Crisis Line Volunteer

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Position description: 

Volunteers provide non-judgmental emotional support, referral information and crisis intervention to a diverse population of callers in distress. The Crisis Line operates from 8am to midnight, 7 days a week.
Volunteers must commit to 4 hours on the Crisis Line every week for 100 hours (all training excluded). this includes one 8pm-midnight shift each month.


Active Listening Skills, Help callers in distress, Provide emotional support and resources, basic counselling



Volunteers must be 19 years or older. Have a good command of spoken English. Non-judgmental, able to listen well, be committed and reliable, willing to learn, Must have successfully completed Chimo's Crisis Line training.

Volunteer skills: 
Role is suitable for: 
Additional Information: 

No experience necessary. Over 50 hours of comprehensive training provided in basic counselling skills, and other topics including addictions, mental health, abuse, and crisis intervention. Help people in crisis, contribute to the community.

Communication skills development; networking opportunities; personal and professional growth; gain valuable employment-related skills, knowledge, and experience.

Volunteers receive a certificate and are eligible for job and school references after commitment period is fulfilled. Requires police records check Coffee / Tea

How to apply: 
Application form available on website at
Contact person: 
Vanessa Tsang, Coordinator Crisis Line
Contact phone: 
Contact e-mail: 
Volunteer Centre: 
Cause Tags: 
Community Development & Housing
Family & Children
Health, Social Services
Position type:
Number of volunteers required:
Position start/end date:
26 Sep 2019
Time Committment:
4 Hours Per Week
Time of day:
Daytime, Evening, Weekdays, Weekend
Work location:
Crisis Lines Office
Richmond, BC