Client Intake and Management Officer

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Virtual work: 
Yes
Position description: 

The Canadian Centre for Men and Families is a unique mental health and social service facility serving as a hub of programs for boys, men, fathers and their families. Through services, workshops, research, advocacy, outreach and public education, we further a vision which focuses on three critical areas: 

1. Reduce suicide among men at high-risk through intervention programs that confront the barriers that men face in seeking help. 

2. Empower fathers undergoing separation and divorce through legal clinics and fathering groups that strengthen the father-child relationship, while working to promote positive social attitudes toward fatherhood.

3. Support men who are experiencing domestic abuse and other forms of trauma while working with other agencies to improve services for this population.

Deliverables/Duties: 

Client Services 

1. Complete intake and assessment of new participants, ensuring program eligibility, and assessing immediate and longer-term participant needs and goals. 

2. Provide crisis intervention counselling and support, including completing suicide risk assessments, and creating safety plans with participants dealing with abuse and violence. 

3. Assist clients to access third party resources, such as housing, shelter, income assistance, employment support, legal assistance and other resources. 

4. Ensure confidentiality, collection of data and completion of case file documentation as required.

Program Operations, Delivery and Evaluation 

1. Responsible for scheduling all appointments with staff at the CCMF

2. Responsible for recruiting participants into group programs and ensuring programs are kept at capacity. 

3. Responsible to liaise between clients and program facilitators and counsellors. 

4. Responsible for implementing evaluation processes with client program participants. 

5. Supports the development and improvement of new and existing programs. 

Community Participation 

1. Supports the marketing and advertising of programs. 

2. Supports community outreach, networking and strategic alliance creation with other agencies. 

Qualifications: 

The following are ideal qualifications of the successful candidate. Candidates who do not have every item in this list are still welcome to apply.

  • Knowledge and experience working with boys, men and fathers
  • Experience working in drop-in settings, working within a peer-support framework, or experience providing counselling and support related to such issues as homelessness, mental health, trauma, transitioning and/or coming out, substance use, family support, accessing legal support, housing, employment and education
  • Demonstrated ability to work independently and within a team, to problem solve, and to remain flexible and able to adapt within a busy and changing environment
  • Master Degree in social work (MSW), Psychology, Social Service Work, Community Health or a related program and/or an equivalent combination of education/experience or working toward this professional accreditation.
  • Experience working in drop-in settings, working within a peer-support framework
  • Ability to manage conflict, crisis and escalating situations calmly and confidently
  • Excellent written and verbal communication and organizational skills
Role is suitable for: 
Student
Adult
Senior
How to apply: 
Please email your resume and cover letter to Justin Trottier, Executive Director. Use subject line "CCMF Vancouver Volunteer Application"
Contact person: 
Justin Trottier
Other Volunteer Opportunities: 

The Canadian Centre for Men and Families is a unique mental health and social service facility serving as a hub of programs for boys, men, fathers and their families. Through services, workshops, research, advocacy, outreach and public education, we further a vision which focuses on three critical areas: 

1. Reduce suicide among men at high-risk through intervention programs that confront the barriers that men face in seeking help. 

Volunteer skills: 
Counselling, Social Services (Other)
Mental Health Support

CCMF  will once again offer the Fathering After Separation or Divorce (FASD) program, dedicated to divorced or separated fathers. The ‘Fathering After Separation or Divorce program will provide a broad range of knowledge, resources and skills for fathers looking to maintain a strong relationship with their children following a divorce or separation.

Volunteer skills: 
Family, Youth
Mentoring

We are looking for a counselor with experience in providing support to survivors of trauma, domestic violence or sexual assault. The Counsellor will deliver individual and group counselling to men from diverse communities who have experienced and/or witnessed violence.

The Canadian Centre for Men and Families is a unique mental health and social service facility serving as a hub of programs for boys, men, fathers and their families. Through services, workshops, research, advocacy, outreach and public education, we further a vision which focuses on three critical areas: 

Volunteer skills: 
Program, Office Assistance
Counselling, Social Services (Other)
Project Management

The Mental Health counsellor will provide services and support to men and families with a broad range of mental health, emotional health and substance use issues, assessment time-limited individual, couple, and family counselling.

Volunteer skills: 
Counselling, Social Services (Other)
Mental Health Support
Volunteer Centre: 
Cause Tags: 
Family & Children
Health, Social Services
Volunteerism
Mission:
The Canadian Centre for Men and Families is the first facility of its kind. We’re an open, inclusive and safe space serving as a hub for services, workshops, research, advocacy, outreach and public education all focused on the health and wellbeing of boys, men, fathers and families. Our vision focuses on three critical areas: 1. Reduce suicide among men at high-risk through intervention programs that confront the barriers that men face in seeking help. 2. Empower fathers undergoing separation and digorce through legal clinics and fathering groups that strengthen the father-child relationship, while working to promote positive social attitudes toward fatherhood 3. Support men who are experiencing domestic abuse and other forms of trauma while working with other agencies to improve services for this population.
Position type:
Skilled Role:
Yes
Number of volunteers required:
5
Position start/end date:
12 Mar 2020
Time Committment:
4 Hours Per Week
Time of day:
Daytime, Evening, Weekdays, Weekend, Virtual
Work location:
Canadian Centre for Men and Families
Vancouver, BC
Last Updated: March 30, 2020
Posting will Automatically Expire: March 31, 2022