Royal Columbian Hospital, Wayfinding Volunteer

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COVID-19 Support: 
Virtual work: 
Position description: 

The Royal Columbian Hospital is one of BC'’s largest and most specialized hospitals. It’s the only hospital in the province with trauma care, cardiac care, neurosciences, high-risk obstetrics, neonatal intensive care, and mental health care all on one site. As BC'’s oldest hospital, and one of its busiest, it provides expert care for the most seriously ill or injured and is one of two adult trauma centres in the Lower Mainland.

Our Wayfinding Volunteers enhance our healthcare services by providing support for our patients and visitors. As a Wayfinding Volunteer your role is to greet patients and visitors and welcome them to Royal Columbian Hospital, provide directions and information to various locations within the hospital, and escort visitors to their destination when assistance is needed. Current available shifts:  Monday to Friday 7 am - 10 am and 10 am to 1 pm..

~~To apply, submit application form available from
Please also include a resume.


Meet and greet visitors as they come into the hospital, assist in finding appointment locations, and as necessary, provide escort to clients needing wheelchair assistance to apointment destination.

Provide directions to all areas of the hospital.

Provide hospital information, such as parking.


Excellent interpersonal & communication skills.
Good understanding and practice of setting boundaries.
Must be comfortable meeting and conversing with patients and visitors.
Ability to be assertive and a self starter.
Must be physically able to stand for long periods of time and be able to push clients in wheelchairs.
Must be able to understand and be understood in English. The ability to speak a second language is an asset.
Criminal Record Check, and Reference Checks will be required prior to commencing volunteering.
Must provide proof of current measles and flu immunization (when required).

Volunteer skills: 
Role is suitable for: 
Additional Information: 

Helping others and giving back to the community.
Gaining valuable work experience
Developing new skills
Exploring a new career
References provided after 9 months of continuous volunteer service and/or 100 volunteer hours.

Experienced Wayfinders are provided the opportunity to apply to volunteer in clinical areas of the hospital.

How to apply: 
Apply at, search "Volunteer Opportunities", click on Royal Columbian Hospital
Contact person: 
RCH Volunteer Resources
Contact phone: 
Volunteer Centre: 
Cause Tags: 
Community Development & Housing
Disability Services
Health, Social Services
Position type:
Number of volunteers required:
Position start/end date:
25 Nov 2020
Time Committment:
3 Hours Per Week
Time of day:
Work location:
Royal Columbian Hospital
330 East Columbia Street
New Westminster, BC
Last Updated: November 13, 2020
Posting will Automatically Expire: February 11, 2021