Hospital Navigator Volunteer

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Position description: 

St. Paul's Hospital is a very busy place. Patients and visitors sometimes enter and are overwhelmed and unsure where they should go. Hospital Navigator Volunteers help alleviate that stress by welcoming patients, directing them around the hospital and answering general questions.

  • Check-in with information desk staff and other hospital navigator volunteers
  • Greet, assist, direct and escort patients and visitors around the hospital
  • Retrieve and push wheelchairs and staxis
  • Assist with infection control compliance and awareness
  • Answer questions regarding the hospital
  • Assist staff in their requests

Volunteers are required to complete one 2-hour shift per week for a minimum of 6 months. We have 2 open shifts and are looking for volunteers for Wednesdays 8:00am - 10:00am and Fridays 8:00am - 10:00am. Please apply at  and join our team!


Volunteers must be:

Friendly, self-motivated and outgoing
Courteous, mature and non-judgmental
Reliable, punctual and able to work independently or in a team
Able to assist clients who have physical and/or cognitive challenges
Physically capable of assisting clients and visitors in wheelchairs and standing for 2 - 3 hours
Able to communicate well in verbal and written English
Able to follow detailed directions and procedures
Able to train new volunteers
And 18 years or older.

If this is you, please apply at:

Role is suitable for: 
English as a second language (ESL)
Additional Information: 

Volunteers receive general orientation to the hospital and area specific training by fellow Hospital Navigator Volunteers.
Gain valuable experience in a fast paced community healthcare environment and make a difference in the lives of patients and families by applying to volunteer with St. Paul's Hospital

How to apply:
Contact person: 
Jennifer Kennedy
Volunteer Centre: 
Cause Tags: 
Health, Social Services
Position type:
Number of volunteers required:
Position start/end date:
1 Feb 2019
Time Committment:
2 Hours Per Week
Time of day:
Daytime, Weekdays
Work location:
St. Paul's Hospital
1018 Burrard St.
Vancouver, BC