Emergency Department Volunteers

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Position description: 

The Emergency Department at St. Paul's is a very busy and dynamic place. Often families and patients come into the Emergency looking for other locations in the hospital. You must be a VERY outgoing person who likes meeting new people and feel comfortable approaching busy staff and patients/visitors to see how you can assist them. You must be comfortable working with people from all backgrounds. Volunteers ensure that those in the Emergency are there because they need emergency assistance and help the public find other locations throughout the hospital. Volunteers help the staff locate wheelchairs, find clothing for discharged patients, visit with people in the waiting areas and in the patient treatment areas. Volunteers in the Emergency work with all people who enter the Emergency in a non-judgmental and supportive manner.


If you are an outgoing person who loves to visit with anyone this is the position for you. Volunteers must be able to provide quick accurate directions in English and be comfortable in a high paced environment. We are looking for someone with experience in a healthcare environment and with marginalized populations. Customer service experience in a fast paced environment is an asset.

Volunteers must be at least 21 years or older to apply. Volunteers must be available for a regular shift once a week for 3 hours. Able to commit to at least 6 months. Longer commitment is preferred.

*Must have experience dealing working with marginalized populations (mental health, addictions, homelessness, etc.)

Role is suitable for: 
Additional Information: 

2 hour orientation and 6 hours of training is provided.  Reference can be given after 75 hours. Cleared Criminal Record Check will be asked for upon acceptance.

How to apply: 
Contact person: 
Volunteer Centre: 
Cause Tags: 
Health, Social Services
Indigenous Services
Position type:
Number of volunteers required:
Position start/end date:
1 Nov 2019 to 1 May 2020
Time Committment:
3 Hours Per Week
Time of day:
Daytime, Weekdays
Work location:
St. Paul's Hospital
1081 Burrard St.
Emergency Department
Vancouver, BC V6Z 1Y6