IT Management Assistant
Sawa World believes there is a way to end extreme poverty for billions of people on our planet. The solution lies in the minds, hands and hearts of those who suffer it most. We called them Sawa Leaders; unsung heroes who have themselves been among the one billion people living on one dollar a day or less. Their solutions are documented and shared by vulnerable, unemployed youth in their communities, to be replicated. (http://www.sawaworld.org)
Sawa World is looking for an IT Management Assistant to help support our local office in Vancouver, BC, as well as our team in Uganda.
Provide hands on support with new IT equipment, policies, and processes to support Sawa's growth
Maintain and optimize office desktops
Maintain server, printer and wireless network
Back-up and archiving
Apply Windows updates, security patches, virus and spyware updates
Provide ongoing technical support both onsite and remotely
Troubleshoot and resolve computer problems, hardware and software
Establish and maintain familiarity with all in-house systems and IT infrastructure
Provide users with hardware and software training when required
Attend team meetings and other organizational events
Experience in computer maintenance and operational support
Knowledge of Microsoft technologies, tools and processes
Working knowledge of Outlook, Quickbooks, Dropbox and Google mail
Strong organizational and communication skills
Ability to work with minimal supervision
Hands-on Microsoft experience including Microsoft Server 2003, XP, Vista, and Office
Knowledge of Linux a definite asset
Hands-on broad third party software experience including Adobe, AVG, Quickbooks, Team Viewer, and Google Suite
Basic networking knowledge including DNS, DHCP, TCP/IP, HTTP, FTP, and wireless router configuration
Self-motivated and reliable
Creative and fun personality
We are a fun team that is recognized as world innovators using a new approach to solve global poverty.
We are looking for volunteers who are passionate about Sawa's Mission to empower local leaders in the worlds poorest countries and reduce global poverty.
Commitment to the minimum time requirement per week and impeccable reliability are critical to success in this role.