IT Management Assistant
Sawa World believes there is a way to end extreme poverty for billions of people on our planet. The solution lies in the minds, hands and hearts of those who suffer it most. We called them Sawa Leaders; unsung heroes who have themselves been among the one billion people living on one dollar a day or less. Their solutions are documented and shared by vulnerable, unemployed youth in their communities, to be replicated. (http://www.sawaworld.org)
Sawa World is looking for an IT Management Assistant to help support our local office in Vancouver, BC, as well as providing remote assistance to our team in Uganda. This role involves assisting with everything from network setups to troubleshooting issues with our printer! The ideal candidate for this role will bring new, innovative ideas to our team, helping us discover new ways to use IT to improve Sawa World as an organization.
Please note that this position does not have a set start date. We will take this ad down when we find the right candidate, and will wait for the right person to be available. If the listed start date has passed, please do still apply if you are interested.
Provide hands on support with new IT equipment, policies, and processes to support Sawa's growth
Maintain and optimize office desktops
Maintain server, printer and wireless network
Back-up and archiving
Apply Windows updates, security patches, virus and spyware updates
Provide ongoing technical support both onsite and remotely
Troubleshoot and resolve computer problems, hardware and software
Establish and maintain familiarity with all in-house systems and IT infrastructure
Provide users with hardware and software training when required
Attend team meetings and other organizational events
-Experience in computer maintenance and operational support
-Knowledge of Microsoft technologies, tools and processes
-Working knowledge of Outlook, Quickbooks, Dropbox and Google mail
-Strong organizational and communication skills
-Ability to work with minimal supervision
-Hands-on Microsoft experience including Microsoft Server 2003, XP, Vista, and Office
-Knowledge of Linux a definite asset
-Hands-on broad third party software experience including Adobe, AVG, Quickbooks, Team Viewer, and Google Suite
-Basic networking knowledge including DNS, DHCP, TCP/IP, HTTP, FTP, and wireless router configuration
-Self-motivated and reliable
-Creative and fun personality
We are a fun team that is recognized as world innovators using a new approach to solve global poverty.
We are looking for volunteers who are passionate about Sawa's Mission to empower local leaders in the worlds poorest countries and reduce global poverty.
Commitment to the minimum time requirement per week and impeccable reliability are critical to success in this role.