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Program Booking Assistant

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Position description: 

Intent of Program:  Annually, Seniors Services Society participates in Canada Revenue Agency’s Community Volunteer Income Tax program.  The program offers free income tax preparation for low income seniors in the New Westminster area.

Duties: To receive incoming phone calls for tax clinic appointments. Book tax clinic appointments for seniors.

Hours:  Shifts Available Monday to Friday from 9:00am – 12:00pm or 1:00pm – 4:00pm; March 1 – April 14, 2017. 

Training: Volunteer Orientation.  Additional training as necessary
Benefits:  Tea/Coffee, Light Refreshments,  Annual Volunteer Appreciation Event


• To receive incoming phone calls for tax clinic appointments.
• Book tax clinic appointments for seniors.


• Ability to understand and be understood in English.
• Capable of dealing with people in a calm, professional and empathetic manner, both in person and over the phone.
• Ability to follow appropriate office etiquette.
• Basic computer skills.
• Ability to work independently.
• Good Interpersonal Skills: outgoing, friendly, courteous, patient.
• Capacity to maintain confidentiality.
• Punctual and reliable.
• Excellent communication skills.
• Experience working with the general public.

Volunteer skills: 
Role is suitable for: 
Addtional Information: 

Minimum 1 shift/week or multiple shifts available.

How to apply: 
Contact person: 
Coordinator of Volunteers
Contact phone: 
Volunteer Centre: 
Cause tags:
Position type:
Position start/end date:
1 Mar 2017 to 14 Apr 2017
Time Committment:
3 Hours Per Week
Time of day:
Daytime, Weekdays
Work location:
Seniors Services Society
750 Carnarvon Street
New Westminster, BC V3M 1E7