Welcome people to the Neighbourhood House. Provide visitors with information about the Neighbourhood House programs and services. Answer the telephone, take messages, update bulletin boards, assist with general office duties, or other duties as need arises. The volunteer works 2-3 hours a week, Monday - Friday, flexible hours between 9:30am-8pm.
Advanced level of English communication, and some clerical skills. Ability to work well with others. Interest in learning and working in a multi-task office environment.
Periodic group training as well as on the job experience.
Training on telephone procedures, cross-cultural communication and information on community resources.